A
HISTORY OF WINNS
LTD. FROM OCTOBER, 1878 TO
19th
JANUARY,
1980,
From
the
records of St. Peter's Church, Trusthorpe, Lincolnshire,
England, is learned
that
Harriett
Johnson, born
on
11th
January, 1823, married James
Isaac
Winn in
April, 1844. They
sailed for Australia
on
the "Templar"
in
May,
1844,
arriving in
Sydney in August, 1844,
then sailed
to
Newcastle
,
where they
settled in Camer
on
'
s
Hill, Pit Town, now
known as Hamilton
,
on
the present
site
of St .
Peter
'
s
Church of England.
In August,
1855, James
,
who
was a
carpenter
by
trade,
died, leaving
Harriett a
widow
with
four children to
support. With
little money and no
financial security, Harriett
opened a small
store ;
probably
in
part
of
her home.
This was the
first Winn's
store.
The
first Methodist church
services in
Hamilton were held in
her home in
1858. After serving
their apprenticeship
in
Newcastle, two brothers ,
William
and Isaac, went to Melbourne, where they
gained
valuable experience in
a
prominent wholesale drapery
warehouse .
In
October,
1878,
together with
Mrs. Aird,
a sister of Mrs .
William
Winn,
they commenced
business as
co-founders of W. Winn &
Co,
in
a
small building
with
a
19ft.
frontage to Hunter Street, The
Broadway,
Newcastle. The
venture had a humble beginning,
with
only one assistant,
and floor space
of only 450
sq.
ft. Additions
and
alterations were
constantly
being made and
"with thorough
lighting
and ventilation" the
shop was
well patronised.
It was "literally
full
of fresh, clean,
well-bought
goods
and
novelties
suitable for
the
due
celebrations
of Newcastle '
s
centenary are shown
in almost
endless variety ".
By
this time,
the staff
had grown to thirty.
In
1897,
the
eldest son of
Mr.Isaac
Winn,
Mr.William
Winn
commenced work
at the
firm,
this
enabled Mr.William
Winn Snr.
to
leave Newcastle for Sydney, where
he started businesses
in
Oxford Street,
Redfern and
Camperdown.
At
the
turn of
the
century,
advertisements
appeared
in the press. On
Monday, 3rd September,
1900, the people
of
Newcastle
were invited
to see
New Spring & summer coats, big shipments now opening
from London, Manchester, Bradford. Our Millinery under Miss
Tasker's magic hands is a great success.
The
business
was
formed into a
limited
liability company
in
1903,
with
Mr.William
and
Isaac Winn
as Governing
Directors.
In
1910,
the
original shop with its
additions
together with
what
had
been
an old Newcastle landmark
,
the
"Hunter River
Hotel'', on the corner of Hunter and
Brown
Str
eet,
was
replaced
by
a solid
structure of
three floors .
Further
premises including
Pike
'
s
boot
shop
and
the "Paragon
Hotel"
were
acquired in
July,
1912.
4 .
Winns
had
become
renowned
for
the catering services
that it
provided. From
the
tiny
ground-floor tea room in
1910,
with
a staff of two ,
to
the 1924 development
,
with.
new
kitchen and
restaurant facilities, to
1936
,
when
the well-known Shortland
Room
was opened, Newcastle
people had
learned
to rely on excellence in food
presentation
.
On
Monday,
20th
July ,
1964,
under the catering
management of
Mr.Tregloan,
the
Regency and Empress
Rooms were
opened. Functions of many types were
successfully
catered for .
On
25th July,
1967,
Winns
Newcastle
Ltd,
took over
Cox Bros,
who had been trading
with
stores at Belmont
,
Cessnock
and Cardiff ,
as
well
as Newcastle. This
brought
a
great
deal of satisfaction to Mr .
K. Winn,
who
had
returned to
Newcastle
from
Sydney in 1937,
as
Managing
Director.Winns Newcastle ,
became amalgamated
with
Sydney Winns in
1969
with Mr
.
K.
Winn as
chairman until
his
retirement
in
December,
1970, at
the
age of 77 .
Winns
Ltd,
went
into liquidation
in 1978.
Its Hunter
Valley
stores were sold off and operations at Newcastle,
scaled
down .
The
building
was
sold for $2.5
million.
A
notice in the Newcastle
Morning
Herald on 11th January,
1980
announced :
WINNS
LTD
.
WILL
CEASE OPERATIONS IN
NEWCASTLE ON 19th
JANUARY,
AFTER
101
YEARS
IN THE
CITY
.
Newcastle
Regional
Library -
Local
History
Section.
The
Story
of 50 yrs '
Successful
Business"
Newcastle
(Mrs.
J oan
Aird '
s
collection.) The
code of integrity
and
honesty
on which the business
had been
founded, lasted for
101 years.From
the
principles instilled
by
Harriett,
emerged
a merchandising
enterprise that
had no equal
in
Newcastle.
Four
generations
of
the
Winn family
had been actively involved
in the
firm. Their policy: "The Utmost
in Value
at
the Lowest
Price"
had been
followed faithfully. Miss
Anne Griffiths
and
her
two sisters spent over
40
years
in
the employ of Winns .
At
the
age
of 14, Miss
Griffiths
began
her
long
career
in
the company
and she
emphasised
the feeling of pleasure she
had
in working in the atmosphere of "one big happy
family11
• Many
changes have taken place since 1921;
when she
first went
to
work. In
the
depaTtment
in which
Miss
Griffiths first worked
,
were
sold fancy
goods
,
crockery
,
kitchen
goods and
handbags. At that
time, customers were often known personally
by the assistants
and seats were made available while
purchases
were
made. Goods were displayed in large glass
cases and
customers were
given
individual,
personalised service.
Winna
Ltd.
was
known
for
its
generous donations to
charity. A
social
committeewas
formed and
many fund-raising
functions were
held ,raising
money to donate
to
causes in
need
of help.
The
management always supported
the
staff
wholeheartedly in their efforts and the
first motorised
ambulance in
Newcastle was presented to
Mr.
Dolan,
the
ambulance
superintendent ,
by
the staff and
management
of
Winns.
The
depression was a hard
time
for
everyone. In an effort
to be
fair
,
each
employee was interviewed
and home
situation
assessed and those
in
greatest need were given
the
most
work .
Depending
on their situation, some
were "stood
down"
for
several days weekly, while the sole
wage-earner
was given longer
hours
to work. The management
was
reluctant to
dispense with
the services of
any
good
employee .
Any
food that
was left
over fromthe
tea-rooms
was always sent
to the mission to
be distributed
to those
in need.
The
last twenty
years of her employment with Winns,
Miss Griffiths
spent as pay-mistress. This was very
different from
the
occupation that she had previously
known,
but when
issued
with the challenge, she
accepted
and successfully
filled that position
until her
retirement.
Wages were
computed maually ,
an arduous,
but satisfying
t
ask.Miss
Griffith's
comment that "they
did
not earn the name
Winns Friendly
Store" for nothing,
was
re-iterated by
another retired
long-term employee who preferred not to
be
identified.
Commencing her employment in 1923,
she remembered
the
many changes that have taken place.
In
the early
days ,
merchandise
was
placed outside the front door of
the
shop
on display. It
was
the duty
of
one young employee
to be a "dog
walloper"
and to keep any
stray
dogs away
from
the materials. At one time, the internationallly known artist,
William
Debell was employed in this capacity.
The
phasing-out of
the "floor
walker"
was cause for regret.
Always
a male ,
inpeccably
dressed and with a flower
in his button-hole,
his
duty was to make sure that every
customer
received attention .
Mrs
.
Marie
Maddrell ,
a
long-
time
employee of Winns, recalled
some of her
experiences while working there.After
being employed
at Ginges ,
another
well-known Newcastle
store ,
she
appl
ied
for a position which had been
advertised in
the "Newcastle
Morning
Herald''
·
She was
successful
and on 24th May ,
1946
,
commenced
as secon-in-charge
of
the haberdashery ,
buttons
and
wool department.
After
two
years, Mr.
Keith
Winn approached
Mrs. Maddrell
and offered
her. the position of buyer for these departments.
In this
capacity ,
she
was
required
to travel to
Sydney each week:
this entailed
catching "the
flyer" and
for this she had
a "gold
pass"
.
Asked
if
she
felt any diccrimination
against her as a woman ,
Mrs.
Maddrell
said that
the opposite
was
the case; it was
usual to
have women
buyers for
the products in
which
she was
dealing
and she
was
always
treated with consideration and respect.
Mrs.
Maddrell
attributes some of her success to the
fact
that she was a "suggestive seller": never "pushing" but
suggesting some
other item that a customer might
find useful.
She passed
this technique
on
to the many junior girls
she trained,
some of whom are still
working
and sought
after
for
their
skill
in
selling . The
fourteen girls
under her control worked hard
for 48
hours each week,
with two weeks annual
leave. So
busy were
they, that
customers lined
the
counters ""two
deep" most
of
the time .
No
money was handled by the salesgirls, the
docket and money
were placed
in
a capsule and taken by a
suction chute to
the cashiers upstairs
in
the office, then
the change and
docket
would
be
returned in a
similar
manner.
The
policy of Winns
was
to unquestioningly acceptany
item
brought
back
for
refund.
This
sometimes
irked the
salesgirls who
knew that on
some
occassions,
the item
had
not
been
purchased from the store.However, the
management was
firm and the good
will
of Winns was upheld.
After
twenty
two years
in
the "haby"
department, Mrs.
Maddrell
transferred to
"ready
made curtains" then
as a "casual"
in
the fashion department. It
was while
in this
department Mrs. Maddrell saw
the
doors close
for the last time
.
It
was a
very
sad day, she
recalled: "I
enjoyed
so
many happy
years ....••••
It
was
my
life."
Gwyneth
Robertson .
Compiled by Spero Davias.